FAQ – Frequently Asked Questions

Find quick answers to common questions about products, orders, delivery, warranties, and services at Al Wardah Elect. & Watch Co. Our FAQ section is designed to help you get the information you need quickly and make your shopping experience smooth and convenient.

Frequently Asked Questions

Please read our FAQ before sending us a message.

A flat delivery fee of AED 85 is applied to all online orders delivered anywhere within the UAE. Delivery charges are shown at checkout before payment, ensuring full transparency with no hidden costs. Delivery timelines may vary depending on location and product availability.

We currently accept Bank Transfer, Cash on Delivery (COD), Tabby, and Tamara for online orders. Customers can choose their preferred payment method at checkout.

Bank transfer details are provided after order confirmation, while COD allows payment directly to the delivery agent upon receiving the order. Availability of COD may vary depending on the delivery location.

With Tabby and Tamara, customers can split their payments into convenient installments according to the provider’s terms and eligibility criteria.

Orders are typically delivered within 4 working days from the date of confirmation.

Delivery time may vary slightly depending on product availability and delivery location, but we always aim to dispatch orders as quickly as possible to ensure timely delivery.

After selecting your desired product on the Alwardahelect.com website, you can contact Al Wardah Elect. & Watch Co. by phone or email to confirm product details, pricing, and delivery arrangements. Once the order and terms are finalized, the ordering process is completed.

Customers can then proceed with payment via Bank Transfer, Tabby, and Tamara or choose Cash on Delivery (COD) where available.

Orders are generally delivered within 4 working days from confirmation. Delivery time may vary slightly depending on product availability and delivery location, but we always aim to ensure prompt and reliable delivery.

Yes. Once your order is confirmed over the phone and the payment process is completed, you will receive a detailed invoice along with your delivery. The invoice includes product details, pricing, and payment confirmation for your records.